Privacy Notice
Privacy Notice
This Privacy Notice explains, in plain English, how personal information is handled when you use The Chemistry Tutor™ website, make an enquiry, or access services.
Last updated: 19 August 2026
Who we are
The Chemistry Tutor™ is operated by Jacob Byers, trading as The Chemistry Tutor™.
Data controller
For the purposes of UK data protection law, the data controller is Jacob Byers, trading as The Chemistry Tutor™.
How to contact us about privacy
If you have a privacy or data-protection enquiry, please email thechemistrytutor123@gmail.com.
You may also use the Contact and Help page as an alternative route.
Who this notice applies to
This notice explains how personal information may be collected and used when someone:
- visits The Chemistry Tutor™ website;
- submits an enquiry or asks for help;
- signs up for updates, resources, tutoring, courses or other services;
- communicates by email, forms, messaging tools, video calls or other agreed routes;
- interacts with website analytics, cookies or similar technologies.
Separate terms, safeguarding information, payment terms, course terms or platform notices may also apply where relevant.
Contents
Personal information we may collect
The exact information collected depends on how someone uses the website or services.
Personal information provided through Contact and Help
- name;
- email address;
- phone number, if provided;
- the content of a message or enquiry;
- preferred contact method;
- parent, guardian or student role where relevant.
Tutoring
- student name and year group;
- exam board, course level or subject needs;
- information shared to help provide tutoring or learning support;
- attendance, progress notes, lesson arrangements or relevant communications.
- session recordings where group sessions are recorded, which may include a student’s voice, contributions or work shared during the session; cameras are not intended to be recorded.
Technical and website-use information
- IP address;
- device and browser information;
- pages visited and approximate usage patterns;
- cookie or analytics identifiers.
Marketing information
- email subscription status;
- consent records, where applicable;
- communication preferences;
- unsubscribe or opt-out records.
Lawful bases
Personal information may be used for the following purposes, depending on the context.
| Purpose | Examples | Lawful basis |
|---|---|---|
| Enquiries and support | Replying to questions, arranging a call, providing information about services | Legitimate interests and, where requested steps relate directly to a potential service, steps prior to entering into a contract. |
| Tutoring | Arranging and delivering tutoring, tailoring agreed support, making catch-up/revision recordings available where relevant, and administering the tutoring relationship | Contract, including taking requested steps before entering into a contract where applicable |
| Service communications | Sending practical updates about bookings, resources, access or support | Performance of a contract and legitimate interests |
| Sending optional marketing communications | Sending occasional emails about new Chemistry resources, revision support, videos and tutoring opportunities where someone has actively chosen to receive them | Consent |
| Website technology, cookies and analytics | Operating and securing the website, preventing misuse, diagnosing errors and, where chosen, understanding website use. | Legitimate interests for necessary website administration, security and troubleshooting; consent for non-essential cookies and analytics. |
| Legal, safety or safeguarding reasons | Responding to legal duties, concerns or requests where required | Legal obligation, vital interests or legitimate interests, depending on the circumstances |
Where we rely on legitimate interests, our interests are in responding to enquiries, administering and supporting our services, maintaining appropriate business records, and operating, securing and improving the website in ways people would reasonably expect.
Marketing communications
We may send occasional emails about new Chemistry resources, revision support, videos and tutoring opportunities where someone has actively chosen to receive them.
Submitting a tutoring enquiry does not by itself sign someone up for general marketing emails.
The optional marketing checkbox is separate from the tutoring enquiry and is not required.
People can unsubscribe from marketing emails at any time using the unsubscribe option provided in the email.
Necessary service communications about an enquiry or agreed tutoring service are separate from optional marketing communications.
Lawful basis for optional email marketing: Consent.
Children and young people
The Chemistry Tutor™ may receive information about students, including young people, when tutoring or educational support is requested.
Where a parent or guardian contacts The Chemistry Tutor™ on behalf of a student, personal information may be used to respond to the enquiry and provide appropriate educational support.
Privacy information should be limited to what is reasonably needed for tutoring, support and related communication.
How information is collected
Personal information may be provided directly by:
- the person making an enquiry;
- a parent, guardian or student;
- someone subscribing to updates;
- communications sent to The Chemistry Tutor™.
Information may also be generated automatically when someone uses the website, such as technical information, cookie data or analytics data.
Retention periods
We keep personal information only for as long as it is reasonably needed for the purpose for which it was collected and for any applicable legal, accounting, safeguarding or dispute-resolution requirements.
Enquiries that do not lead to tutoring will normally be retained for up to 12 months after the last meaningful contact.
Routine tutoring and learning-support records will normally be retained for up to two years after tutoring ends.
Core contractual and administrative records that may be needed to evidence the tutoring relationship may be retained for up to six years after it ends.
Financial and tax records are retained for the periods required by HMRC.
Marketing-consent information is retained while consent remains active. If someone unsubscribes or objects to marketing, we may retain the minimum information necessary to record that preference and avoid contacting them for marketing again.
Genuine safeguarding or child-protection records, where created, may need to be kept for longer in accordance with appropriate safeguarding-record retention practices.
Cookie and analytics information is retained according to the settings and retention periods of the relevant technologies we use.
Group tutoring session recordings made available for catch-up or revision will normally be available only to the current enrolled cohort and retained until the end of that programme. They will not be made available to a later cohort. Full identifiable recordings will normally be deleted after the programme ends.
Your data-protection rights
Under UK data protection law, individuals may have rights to:
- access personal information held about them;
- ask for inaccurate information to be corrected;
- ask for information to be erased in certain circumstances;
- object to or restrict certain uses of information;
- ask for information to be transferred in certain circumstances;
- withdraw consent where processing is based on consent;
- complain to the Information Commissioner’s Office.
These rights are not absolute and may depend on the circumstances.
Questions and complaints
If you have a privacy or data-protection concern, please email thechemistrytutor123@gmail.com or use the Contact and Help page.
ICO contact: Information Commissioner’s Office, ico.org.uk
Information security
Reasonable steps should be taken to protect personal information from unauthorised access, loss, misuse or disclosure.
These may include appropriate account security, restricted access to systems, reputable service providers and sensible record-keeping practices.
No website, email system or online service can be guaranteed to be completely secure.
External websites and video platforms
The website or services may link to third-party websites, platforms or tools. Those third parties are responsible for their own privacy practices.
People should read the privacy notices of any third-party websites or platforms they use.
Changes to this Privacy Notice
This Privacy Notice may be updated from time to time to reflect changes in services, legal requirements or how personal information is handled.
The latest version should be available on this page.
How to contact us
For privacy questions, data-protection requests or help with The Chemistry Tutor™ services, please email thechemistrytutor123@gmail.com.
You may also use the Contact and Help page as an alternative route.
Contact and Help